Last updated: January 2025
The Second Floor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thesecondfloor.io or engage with our SEO and paid media services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we automatically collect certain information about your device and usage, including:
We use the information we collect to:
We use cookies and similar tracking technologies to collect and track information about your browsing activities. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.
We may share your information with third-party service providers who assist us in operating our website and delivering our services, including:
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain client data for 6 years after the end of our business relationship.
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
To exercise any of these rights, please contact us using the details provided below.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Some of our third-party service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO).
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
The Second Floor
78 Friday St
Leicester LE1 3BW
United Kingdom
Email: hello@thesecondfloor.io
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law. Visit ico.org.uk for more information.